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Marketing Chapter 38 Quiz

True/False
Indicate whether the statement is true or false.
 

 1. 

You should not use friends and relatives as references when applying for a job.
 

 2. 

At the start of an interview, the person being interviewed should wait to sit down until invited to do so by the interviewer.
 

 3. 

Job applicants should never discuss how much a job pays during an interview, unless the interviewer mentions the subject first.
 

 4. 

Both public and private employment agencies charge a fee to the employer who hires an employee through their agencies.
 

 5. 

All 50 states require that workers who are aged 12 to 17 years have a work permit.
 

Multiple Choice
Identify the choice that best completes the statement or answers the question.
 

 1. 

What part of the job-application process usually determines an employer’s choice of one applicant instead of another?
a.
application form
c.
interview
b.
cover letter
d.
direct calling
 

 2. 

How should a job applicant list his or her past and current jobs when listing work experience on a résumé or job application?
a.
in chronological order
b.
beginning with the job that is most closely related to the one being sought
c.
in reverse chronological order
d.
in order of importance and rate of pay
 

 3. 

What is the term for the words that describe job titles and traits that you should include in your electronic résumé?
a.
acronyms
b.
your home address and phone number
c.
key words
d.
your academic grades
 

 4. 

How many days after a job interview should a job applicant wait before calling the interviewer?
a.
one day
c.
no more than two weeks
b.
two or three days
d.
five or six days
 

 5. 

What should you use when completing a job application form at the place of employment?
a.
a pen with blue or black ink
c.
a number 2 pencil
b.
a typewriter or word processor
d.
a dark-blue colored pencil
 

Matching
 
 
Match each item with the correct statement.
a.
traditional font
g.
letter of inquiry
b.
background check
h.
equal opportunity
c.
cell phone
i.
cover letter 
d.
job lead 
j.
work permit
e.
networking  
k.
public employment agencies  new
f.
reference 
l.
private employment agencies
 

 1. 

a person who knows a job applicant’s work habits and personal traits
 

 2. 

sales pitch about yourself to convince an employer to read a résumé
 

 3. 

every job applicant given the same consideration
 

 4. 

typeface that should be used for electronic résumés 
 

 5. 

to verify education and previous employment
 

 6. 

information about a job opening
 

 7. 

allows minors (under 18 years of age) to hold a job
 

 8. 

may disqualify applicant in an interview
 

 9. 

written communication used to learn of job openings in a company
 

 10. 

the art of building alliances
 

 11. 

an employment agency supported by state or federal taxes that offers free services to both job applicants and employers
 

 12. 

an employment agency not supported by taxes that must earn a profit to stay in business
 



 
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